退款規定Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
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匯款日起3天內 （週末、紅日也計算在內） 取消訂單時可全數退款。
例: 5月28日預約並已付訂金，5月31號起取消預約時將不獲退款。
Refund is available within 3 days as of the deposit date (including weekends/public holidays)
For example, reservations made on 28th May and the deposit has been paid; cancellations starting from 31st May will not be refunded.
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若在拍攝日3天內預約時，將不能退還訂金。
However, if you make the reservation within 3 days of the photoshoot day, the deposit cannot be refunded.
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可退款情況
僅在拍攝當天發生惡劣天氣情況時可退還訂金。
若在婚紗試穿後取消拍攝時，即使天氣惡劣不能進行拍攝，訂金會轉換爲試穿費，將不獲退還訂金。
Deposit can only be refunded on the day of shooting due to bad weather conditions.
If the photoshoot is cancelled after the gown fitting session, even due to the bad weather, the deposit will be converted to the gown fitting fee and will not be refunded.
※ 惡劣天氣定義：風速3m/s以上、暴雨注意警報發出時（必須提供天氣預報等證明資料）
※ Bad weather definition: Wind speed of >3 m/s; heavy rain warnings (Supporting documents are required such as weather forecasts capture)
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.